Terms of Service

Entity: ENTRAX INNOVATIONS LIMITED Registered Address: Room A08, 2/F, Lee Ka Industrial Building, 8 Ng Fong Street, San Po Kong, Kowloon, Hong Kong Last Updated: [INSERT DATE]

Please read these Terms of Service ("Terms") carefully before using [WEBSITE URL] (the "Site") or purchasing any products from ENTRAX INNOVATIONS LIMITED ("Entrax," "Company," "we," "us," or "our"). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

The Site is operated by:

ENTRAX INNOVATIONS LIMITED Room A08, 2/F, Lee Ka Industrial Building, 8 Ng Fong Street, San Po Kong, Kowloon, Hong Kong

[INSERT: Hong Kong company registration number, if you want it disclosed]

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on the Site. By using the Site, you represent that you meet this requirement.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at [INSERT SUPPORT EMAIL] of any unauthorized use.

By placing an order, you make an offer to purchase the product(s) subject to these Terms. We reserve the right to accept or decline any order. Payment must be received in full before an order is processed and shipped. We use third-party payment processors; your payment information is subject to their respective terms and privacy practices.

Shipping and return terms are governed by our separate Shipping Policy and Return Policy, which are incorporated into these Terms by reference.

All content on the Site, including but not limited to trademarks, logos, product designs, text, graphics, and software, is the property of ENTRAX INNOVATIONS LIMITED or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.

You agree not to:

Certain products may be covered by a limited warranty as described in the product documentation. Except as expressly stated, the Site and all products are provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law.

Nothing in this section limits any statutory rights that cannot be excluded under the laws of your jurisdiction (including statutory consumer guarantees under EU law).

To the fullest extent permitted by applicable law, ENTRAX INNOVATIONS LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Site or products purchased through it, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or your purchase shall not exceed the amount you paid for the product(s) giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

You agree to indemnify and hold harmless ENTRAX INNOVATIONS LIMITED, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site.

Our collection and use of personal information is described in our Privacy Policy [INSERT LINK — note: a separate Privacy Policy document is required and is not included in this set of three documents].

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or port your personal data, and the right to object to or restrict certain processing. These rights, our legal basis for processing, and our data retention practices are detailed in our Privacy Policy. For any data protection inquiries, contact [INSERT DATA PROTECTION CONTACT EMAIL].

[IF YOU DO NOT HAVE AN ESTABLISHMENT IN THE EU: Under Article 27 GDPR, if you offer goods/services to EU residents, you may be required to appoint an EU representative. Confirm this requirement with your legal counsel.]

We may update these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

[INSERT: This clause requires a decision — common approaches include the law of the company's jurisdiction (Hong Kong) or the law of a chosen forum such as a U.S. state. Recommend confirming with legal counsel, as this interacts with mandatory consumer-protection rules in the customer's home country (particularly for EU consumers, who generally cannot be deprived of the protections of their home country's law regardless of the governing law clause).]

For EU consumers, nothing in this section deprives you of the protection afforded by mandatory provisions of the law of the country in which you are resident. EU consumers may also be entitled to use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

These Terms, together with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and ENTRAX INNOVATIONS LIMITED regarding use of the Site.

For questions about these Terms, please contact:

ENTRAX INNOVATIONS LIMITED Room A08, 2/F, Lee Ka Industrial Building, 8 Ng Fong Street, San Po Kong, Kowloon, Hong Kong Email: [INSERT SUPPORT EMAIL]