Shipping Policy

Entity: ENTRAX INNOVATIONS LIMITED Registered Address: Room A08, 2/F, Lee Ka Industrial Building, 8 Ng Fong Street, San Po Kong, Kowloon, Hong Kong Last Updated: [INSERT DATE]

This Shipping Policy applies to all orders placed through [WEBSITE URL], operated by ENTRAX INNOVATIONS LIMITED ("Entrax," "we," "us," or "our").

Orders are typically processed within [INSERT NUMBER, e.g., 1–3] business days of payment confirmation, excluding weekends and public holidays. During peak periods (e.g., product launches, holiday seasons), processing may take longer; we will notify you of any significant delay.

You will receive a shipping confirmation email with tracking information once your order has shipped.

We currently ship to the United States and the European Union. [INSERT ANY ADDITIONAL COUNTRIES OR EXCLUSIONS, e.g., "We do not currently ship to P.O. boxes" or specific excluded regions.]

Destination	Shipping Method	Estimated Delivery Time
United States (domestic)	[INSERT CARRIER, e.g., USPS/UPS/FedEx]	[INSERT, e.g., 3–7 business days]
European Union	[INSERT CARRIER]	[INSERT, e.g., 7–14 business days]
Expedited (optional)	[INSERT CARRIER]	[INSERT]

Delivery times are estimates provided by our shipping carriers and are not guaranteed. Delays caused by customs processing, weather, or carrier disruptions are outside our control.

Shipping costs are calculated at checkout based on destination, weight, and shipping method selected. [INSERT: any free shipping threshold, e.g., "Orders over $X ship free within the United States."]

For orders shipped to the European Union or other international destinations, your order may be subject to import duties, customs fees, and local taxes (e.g., VAT) levied by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the customer.

We are not able to predict the exact amount of these charges, as they vary by country and are determined by your local customs office. Please contact your local customs authority for more information before placing your order if you have questions.

Once your order ships, you will receive a tracking number via email. If you do not receive tracking information within [INSERT NUMBER] business days of your order confirmation, please contact us at [INSERT SUPPORT EMAIL].

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for orders delayed, misdelivered, or lost due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately at [INSERT SUPPORT EMAIL] — we will do our best to correct it before the order ships, but cannot guarantee changes once an order has entered fulfillment.

Orders containing multiple items may be shipped separately depending on warehouse location and stock availability. You will not be charged additional shipping fees for split shipments unless otherwise noted at checkout.

For any questions about this Shipping Policy, please contact:

ENTRAX INNOVATIONS LIMITED Room A08, 2/F, Lee Ka Industrial Building, 8 Ng Fong Street, San Po Kong, Kowloon, Hong Kong Email: [INSERT SUPPORT EMAIL]